A Dependable Partner......
Choosing a solutions vendor who can truly respond and address your needs is a
critical decision. Not only must they have the range of product solutions to
meet your requirements today, they must also possess the commitment and
expertise to help your K12 school, district or University in the constant
search for improved productivity and financial efficiency.
At Brother we are geared towards meeting these challenges. We work closely with
our customers and resellers to establish long-term relationships. Besides
enjoying all the advantages of belonging to a multi-national company, and
manufacturing some of the most innovative, advanced and reliable products
available, we are committed to the principle of continuous improvement that
runs through every level of our operation.
Our distribution philosophy is based on meeting the needs of our target
customers via Reseller Partners who specialize in K12 and Higher Education.
Brother Education Account Managers are trained to provide and assist education
customers throughout an entire project. Whether it involves free evaluation
units for your Technology Coordinator or working closely with your IT/network
personnel to develop custom applications, Brother's nationwide education sales
and field engineering staffs are there to help you realize the achievement of
your project's goals.
Once a solution is defined, Brother will work with your preferred reseller or a
suggested one from our nationwide Education Reseller Partner network to execute
the plan. Brother will not only continue to support the end-user, but the
reseller as well to make sure that the implementation process goes as planned.
To facilitate the product-sourcing phase, Brother products are carried by a
wide range of major distribution partners. There is a dedicated Brother team in
place to make sure that the reseller's distributor of choice not only has and
can deliver the product, but can provide all the other required support
services as well.
Through the installation process, Brother is there to make sure things go as
planned by working closely with the customer and the distribution channel
members. And to ensure complete customer satisfaction, Brother is there long
after the last installation to provide continual support and training, as well
as being a valuable consultant regarding future challenges.
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